FIELD SATELLITE SERVICES
IT COMMUNICATIONS SUPPORT
SimbaCom goes above and beyond the call to provide off-the-charts performance and state-of-the-art and cost-effective solutions that enable our government and commercial customers to consistently achieve their strategic objectives under budget and on time every time.
SimbaCom was founded in 2005 to provide a rapid-deployment team of highly trained and security-cleared Field Service Representatives (FSRs) anywhere in the world, usually within 72 hours. Partnering with some of the biggest players in the satcom industry today, SimbaCom has only grown its reputation for providing real-time, on-the-ground systems engineering, logistics, and on-site maintenance and support. Our FSRs are available for extended assignments both domestically as well as in austere and hazardous “down-range” environments, such as Iraq and Afghanistan. They are usually fully self-sufficient in the field.
Most of our technicians have extensive military backgrounds in addition to in-depth satellite communications training in satellite engineering, global telecommunications, Internet Protocol (IP), and “outside-the-wire” operations and field maintenance and support services. We have a focus on keeping all our satellite technicians up-to-date on the latest products and protocols.
Back at SimbaCom’s Virginia headquarters, our FSRs are backed 24/7 by an experienced team of subject matter experts, engineers, scientists, technicians, and program managers to ensure that their mission is completed successfully no matter the unexpected challenges. Our agility, in-depth expertise, and innovative solutions have made us one of the most trusted and reliable satcom service providers globally.
As SimbaCom’s services have evolved and grown, SimbaCom uses customized satellite communications platform protocols to provide voice-over IP (VOIP), data services, and customized integrated solutions to both our government and commercial customers who need an alternative to traditional satellite operations facilities and staffing. These services include mobile and on-the-pause terminals as well as state-of-the-art modems that provide high date/low latency throughput to support proprietary and off-the-shelf applications.
Our solutions offer our government and commercial clients substantial advantages, as they are typically quick to set up and tear down, mobile, and easy to maintain with a minimum of resources and personnel.
SimbaCom’s managed services span the full range of the communications services chain. We can work against KPIs or an SLA to ensure delivery excellence, service assurance, and a high-quality customer experience. SimbaCom can design, install, and operate your network and provide exceptional services delivery management at every step. As a partner, we’ll share the risk of network availability and SLA compliance, freeing you to focus on your customers and products while we run your network.
We leverage our experience to estimate costs, offer technical solutions, anticipate legal issues, and suggest business models. This, coupled with experience and technical savvy, is how we have been able to provide full end-to-end solutions for some of the largest satellite networks in the world.