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Our Services

SimbaCom specializes in the deployment, integration, and sustainment of satellite-based communications in austere environments, with services provided by our well-qualified team of field service representatives (FSRs). SimbaCom’s FSRs provide end-to-end communication solution designs, engineering, test and evaluation, supply chain logistics, and technology life cycle management, including 24/7 network operations center monitoring.

Among communications service providers, SimbaCom has the distinct capability of being able to position qualified and security cleared FSRs anywhere in the world, usually within 72 hours. This is the reason why SimbaCom’s civilian government and DoD customers and industry partners value the company’s rapid response capabilities and performance so highly, especially during emergencies and mission critical situations. Whether its standing side-by-side with U.S. Armed Forces in Afghanistan or supporting government services in Africa, SimbaCom has established the reputation for going “above and beyond” to meet the most demanding communication challenges.

SimbaCom’s Services Include:

  • Program Management
  • Requirements Analysis
  • System Integration, Test and Deployment
  • Field Service Support
  • Acquisition of Satellite Terminal Equipment and Teleport Services
  • Provisioning of Satellite Space Segment Capacity
  • Installation of Very Small Aperture Terminals (VSAT)
  • Management of Satellite and Terrestrial Bandwidth
  • Information Technology (IT) Integrations
  • On Site Terminal Operations, Monitoring and Maintenance
  • 24x7 Network Operations Center (NOC) Monitoring & Helpdesk Support
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IT SUPPORT SERVICES

We are the foremost organization in the industry to provide our clients the best quality Hardware & Network Maintenance Service. This service is widely appreciated by our valuable clients owing to its perfect execution and cost-effectiveness features. The offered service is performed by our highly experienced professionals using the best grade tools and advanced technology. Provided service is carried out in an excellent manner. Moreover, this service can be availed by our clients at most reasonable price.
Whether it’s occasional support or managing your business’s day-to-day IT needs, Simbacom team of IT professionals take care of your IT functions and ensure they’re always running smoothly.

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NETWORKING SERVICES

  • Wireless Setup
  • Networking Services
  • Area Connectivity (LAN)
  • Installation and Configuration
  • Wide Area Connectivity (WAN)
  • Virtual Private Network VPN
  • Domain Host Configuration Protocol (DHCP)
  • Installation and Configuration
  • Active Directory AD
  • Domain Name Server DNS
  • Share Drive
  • Print Server
  • Backup Server

HARDWARE & SOFTWARE SERVICES

In Store Flat Rate PC Repair: Diagnostics,Adware,Spyware, Virus and Trojan removal and a PC Tuneup. Computer Evaluation Diagnostic Hardware Testing, and evaluation will provide a diagnostic as to the current condition of your computer, estimated life expectancy and cost benefit analysis as to whether or not other services are warranted. This fee is not an additional fee to our “Flat Fee Computer Repair,” should you continue with that service.


Laptop Hardware Repair: This is a per component fee for hardware replacement. Keyboards, RAM, and Hard drive replacement are examples. Hardware Costs are extra.


PC Hardware Upgrades/Install: This is a per component fee for hardware replacement. RAM, Video Cards, CPUs, Power Supplies, Sound Cards and Hard drive replacement are examples. Hardware Costs are extra.


Software Installation: Programs are getting more complex as time goes on. If you want to make sure that your programs are installed correctly we will be happy to install and configure it for you. Our fee is per program installed.


Laptop Rental: For times where you just cannot be without a computer, we offer a loaner laptop for a small service fee. This is a fixed fee for the entire time your computer is in our shop. The laptop has anti-virus, Microsoft Office, Microsoft Windows XP and wireless. You will be granted administrator rights to install any additional applications that are necessary. None of your personal data will stay on the machine. Upon return, we will delete everything that you saved or installed. Depending on the age and condition of your computer, an additional deposit may be required.


Cut in Line Service: With this fee you can become the first in line, and jump ahead of everyone else in the queue.

On Site Service: Simbacom will send a technician to your location to attempt to fix your Computer Problems. If we are unable to fix the problem in 1 hour, we will bring the computer back to our lab for diagnostics and testing. Our trip charge is for any location in Leesburg,VA. For other locations, please contact us for a quote.


Data Recovery: In most cases we are able to recover your data (pictures, music, documents) from your hard drive even if the computer will not boot. The price for this option is not fixed. Our minimum price is shown. We will be able to provide a quote after evaluation.


New PC Recommendation and Cleanup: We will find the best computer for you that fits your needs and your budget. We will also remove any trial-ware applications, trial antivirus, and Crud-ware installed on the machine from the Vendor. We will also order the computer for you, and clean it so by the time you receive it, your new PC or Laptop is really ready to go.


PC Tuneup: If your computer is running slowly, it may not be a virus, it could be due to a conflicted registry, and you may have too many services running. This service also includes cleanup of temporary files, disk defragmentation, and a disk check. We will also also run a stress test, and give you an approximation on the lifespan of your machine.


Malware Removal: If your computer has a virus, worm, Trojan, ad-ware or any other type of malware, we can usually remove them all without formatting your computer and losing your data.


Operating System Re-Installation: If you don’t have your PC’s recovery disks, we will assist you in ordering them (installation media costs extra). We will re-install the operating system and all of the computers drivers, and back up your documents pictures and music before re-installation.